We are a locally owned and operated flooring business with a strong reputation for quality products, personalised service, and professional advice. With our own local showroom and warehouse, we provide customers with a hands-on experience and access to a wide range of flooring solutions for their homes.
We combine the service and flexibility of a family-owned business with the purchasing power, supplier support, and product range of a larger organisation.
Choices flooring Bendigo are seeking a motivated and customer-focused Residential Flooring Sales Consultant to join our team.
About the Role
This is a customer-facing role where you will help homeowners, builders, and renovators select the right flooring solutions for their projects. Working from our showroom, you will guide customers through product selections, provide quotations, and help manage the sales process from initial enquiry through to installation.
You will also assist with coordinating and organising projects once underway to help ensure a smooth customer experience and successful project delivery.
Key Responsibilities
Assisting customers in selecting flooring products to suit their homes and budgets
Providing product knowledge and design advice in the showroom
Preparing quotations and following up leads
Conducting in office measure and quote appointments
Liaising with installers, suppliers, and customers throughout projects
Assisting with scheduling and coordinating installations
Maintaining strong customer relationships and delivering excellent service
Working closely with the wider sales and operations team
Skills & Experience
Previous experience in flooring, interior sales, retail sales, or customer service is preferred
Robust communication and people skills
Confidence working with customers face-to-face and over the phone
Good organisational and time management abilities
A positive attitude and willingness to learn
Basic computer skills and experience with quoting systems is an advantage
Current driver's licence is essential
What We Offer
Supportive and friendly team setting
Stable long-term opportunity with a respected local business
Access to a modern local showroom and warehouse
The culture and flexibility of a family-owned business
The backing and buying power of a large national buying group
Ongoing training and career development opportunities
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