Power Tools Plus is seeking a Retail Assistant in Parkes to join our store team, serving customers, giving product advice and keeping the store running smoothly, with some support in the steel yard when needed.
The successful candidate will be friendly, reliable and customer-focused, with valuable attention to detail and a genuine interest in tools and hardware. You'll enjoy working in a busy store and helping customers find the right products for the job.
With branches in Forbes, Parkes and Mudgee, we're a leading regional supplier of tools, steel, fasteners and safety equipment to trade, farm and retail customers.
Responsibilities include, but are not limited to:
Greet and serve customers, understand their needs and recommend the right tools, fasteners and safety gear
Give helpful product advice to trade, farm and DIY customers
Process sales, quotes, returns and account transactions accurately using our POS system
Answer phone and email enquiries and take customer orders
Build rapport with regular customers and help grow repeat business




Receive and check incoming stock, then price and put it away
Restock shelves, monitor stock levels and help with stocktakes
Keep displays, shelves and counters clean, well presented and correctly priced
Handle customer issues and complaints promptly and professionally
Assist with picking, cutting and loading steel orders when needed
Follow all safety procedures and wear the required PPE at all times
The position requires:
Previous experience in a hardware, trade supply or retail environment
Solid customer service and communication skills
Positive attention to detail and basic maths skills
Ability to work well in a team and independently
Desirable, though not essential:
Knowledge of tools and hardware products and their uses
Experience using a POS system
Competitive hourly wage with regular overtime
Opportunities for advancement in a friendly, supportive team
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📌 Retail Assistant/steel Yard Assistant New South Wales
🏢 Power Tools Plus
📍 New South Wales