Total Fusion Morningside is hiring a Customer Service Manager to lead the reception team and shape the member experience at our Brisbane club.
You will drive service quality across face-to-face interactions, phone inquiries and member engagements, ensuring consistency with Total Fusion's standards.
You will coach staff, monitor KPIs, and support marketing and events to boost member satisfaction and retention.
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📌 Member Experience Manager — Fitness Club Brisbane
🏢 Total Fusion Morningside
📍 Brisbane
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