Flooring Sales Consultant - Carpet, Timber + Window Furnishings

Carpet Court is a leading provider of quality flooring solutions and window furnishings across Australia. With a strong reputation built on customer service excellence and product expertise, we are committed to helping customers transform their spaces with premium carpets, timber flooring, and stylish window treatments. Our stores are designed to showcase the latest trends and innovations in the flooring and furnishings industry, and our team members are passionate about delivering exceptional experiences.

About the role

We are seeking a Flooring Sales Consultant - Carpet, Timber + Window Furnishings to join our Carpet Court store in Taren Point, NSW. This is a full time position that plays a crucial role in delivering outstanding customer service and driving sales growth across our flooring and window furnishings product range. As a Sales Consultant, you will be the face of Carpet Court, helping customers make informed decisions about their flooring and furnishings needs whilst building long-lasting relationships that contribute to the success of our store.

Key responsibilities

- Greet and engage customers warmly, understanding their flooring and window furnishings requirements through consultative questioning
- Provide expert product knowledge and recommendations across carpet, timber flooring, and window furnishings ranges
- Conduct product demonstrations and show samples to customers, highlighting features, benefits, and durability
- Prepare accurate quotes and sales proposals tailored to customer needs and budgets
- Process sales transactions and ensure all paperwork and administrative requirements are completed accurately
- Coordinate with installation and delivery teams to ensure seamless customer experiences from purchase to completion
- Build and maintain customer relationships, following up on sales and addressing any concerns or queries
- Keep product displays neat,



organised and visually appealing at all times
- Stay updated on current promotions, product ranges and pricing to communicate effectively with customers
- Achieve and exceed individual sales targets and contribute to store performance goals
- Provide feedback to management on customer preferences, market trends and product performance

What we're looking for

- Proven experience in retail sales or customer-facing sales roles, ideally within the flooring, furnishings or home improvement industry
- Strong product knowledge or demonstrable ability to quickly learn technical information about carpets, timber flooring and window furnishings
- Excellent communication and interpersonal skills with the ability to explain complex product features to customers of varying backgrounds
- Confident sales ability with a track record of meeting or exceeding sales targets
- Customer service excellence with a genuine passion for helping customers find the right solutions
- Ability to work effectively both independently and as part of a team in a busy retail environment
- Strong organisational and administrative skills with attention to detail
- Proficiency with point-of-sale systems and basic computer skills
- Physical capability to handle flooring samples and materials, including standing for extended periods
- Flexibility to work retail hours, including weekends as required
- Relevant qualifications in sales, customer service or retail management are advantageous

What we offer

- Competitive salary package commensurate with experience
- Commission and incentive opportunities to reward your sales performance
- Comprehensive product training and ongoing professional development opportunities
- Career progression pathways across our store network
- A supportive team environment with experienced colleagues who are passionate about flooring and furnishings
- Employee discounts on Carpet Court products and services
- Flexible working arrangements where possible
- A welcoming workplace culture that values teamwork and customer satisfaction

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📌 Flooring Sales Consultant - Carpet, Timber + Window Furnishings (Sydney)
🏢 Carpet Court
📍 Sydney