Transdev is seeking an IT Service Delivery Lead to oversee the day-to-day operations of the IT Service Desk for ANZ, supporting ~4,000 users across 80+ locations. You will drive proactive service improvements, lead a team of analysts, and participate in an on-call rotation to ensure reliable, customer-focused IT support.
You will strengthen ITIL-aligned practices, report on performance, and partner with Infrastructure, Applications, Cyber, and Field Services to deliver seamless service across
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📌 IT Service Delivery Lead — Transform Service Desk (Melbourne)
🏢 Transdev
📍 Melbourne
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