08 Nov
|
VOCUS
|
Australia
Vocus in Melbourne is seeking an experienced Incident, Problem & Change Manager to drive stability, reliability and continuous improvement across customer services. You will own major incident responses, lead root-cause analyses, and govern changes to minimise disruption and risk.
You will coordinate cross-functional teams, manage PIRs, CAB meetings and on-call rotations while delivering clear communications to leadership and customers. A robust ITSM background and ITIL familiarity are essential.
📌 Service Reliability (Australia)
🏢 VOCUS
📍 Australia