Customer Service Role - Logistics/Transport Company LYTTON $$39P/H
Do you want to work for an Industry Leader?? A job that keeps you busy but not "overworked"? Then look no further 9am-5pm Monday-Friday.
We have an immediate opening for a Customer Service professional to join our client based in Lytton Monday-Friday, this role will hopefully lead to permanent for the right applicant
This company is an industry leader, is GROWING and have taken on new accounts recently This role will be responsible for coordinating the receipt, despatch and storage of customers’ stock in a manner that promotes safety, zero damage, product cleanliness and 100% accuracy. Does this sound like you?
The job:
- Dealing at hand with customer service queries both internal and external
- Accurate data entry of information into the in-house system
- KPI data updates
- Weekly and monthly reporting as directed
- Generaladministrative duties as requested
- Ensure communication with customers is qualified, prompt, accurate, and timely
- Process and coordinate client orders with warehouse and transport teams to meet daily requirements s
- Understand Service Level Agreements / rate structures for clients
- Ensure all orders are picked and delivered on time by warehouse and transport using Management tools available by WMS. (Orders Not Shipped / EDI Error Reports)
- Ensure requests for stock counts are passed onto Inventory Controller
The person:
- Experience within the logistics/transportIndustry preferred
- Strong communication skills, both written and verbal
- Outstanding attention to detail
- The ability to demonstrate initiative and make decisions as required
- PUNCTUAL, HONEST & RELIABLE
📌 Customer Service Role (Australia)
🏢 TRP Recruitment
📍 Australia
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