08 Nov
|
RLDatix
|
Australia
RLDatix is seeking a Support Analyst to join our Customer Support team. You will provide rapid, effective assistance to customers across phone and ticket channels, triaging and resolving routine to semi-routine inquiries while escalating complex issues.
You will work with a Windows enterprise workplace, SaaS platforms, and Zendesk to ensure high-quality service, accurate issue identification, and prompt escalation where needed. The role emphasises clear communication and operational efficiency.
📌 SaaS Support Analyst — Windows (Australia)
🏢 RLDatix
📍 Australia