Focused on driving digital transformation and process improvement.

Support the design and process automation initiatives

Stakeholder engagement and management exposure.

About the organisation

The organisation operates within the legal sector.

About the role

The Business Analyst plays a key role in supporting the firm's digital transformation strategy. Working closely with stakeholders across legal and business services teams, you will identify opportunities to improve processes, enhance user experiences, and deliver technology solutions that drive operational efficiency and support the firm's strategic objectives.

Key responsibilities

Partner with stakeholders across the firm to understand business needs, challenges and opportunities for improvement.

Facilitate workshops, interviews and discovery sessions to gather and document business requirements.

Analyse and document business processes, workflows, requirements, user stories, use cases and functional specifications.

Translate complex business requirements into clear, actionable solutions for technical delivery teams.

Support the design of future-state processes and contribute to solution design activities.





Work collaboratively with project managers, developers, vendors and subject matter experts throughout the project lifecycle.

Facilitate process mapping and business process re-engineering activities to improve efficiency and effectiveness.

Identify and recommend opportunities to automate, simplify or optimise business processes through technology.

Skills & experience

Proven experience in business analysis, with a minimum of 2-4 years in a similar role.

Strong capability in stakeholder engagement and communication, with experience facilitating workshops and gathering requirements.

Demonstrated ability to mentor or manage junior business analysts.

Relevant tertiary qualifications and certifications such as IIBA qualifications or Agile Business Analyst Certification.

What’s in it for you

Opportunity to contribute to innovative digital solutions that modernise operations.

Cooperative work environment with exposure to various teams and projects.

Career development through mentoring opportunities and certifications.

📌 Business Analyst (Australia)
🏢 People2People
📍 Australia