The Foot Stop Podiatry Service – Burleigh Heads QLD

Administrative Assistant

The Foot Stop Podiatry (Burleigh Heads Clinic)

8 days per fortnight | Well‑established, values‑driven podiatry practice

About Us

The Foot Stop Podiatry team are known as “the podiatrists who really care”. We deliver mobile podiatry services across SE QLD, Northern NSW and Sydney, supported by our Burleigh Heads clinic where this role is based + a Brisbane clinic. You’ll work 8 days per fortnight, as part of a small, friendly, high‑performing team.

About You

You thrive in a busy, people‑focused environment and bring a blend of professionalism, warmth, and attention to detail. You’ll be the first point of contact for many of our patients, so your ability to stay calm, organised, and compassionate is essential.

You bring:

- Strong customer service experience and the ability to make patients feel genuinely cared for

- Excellent organisational skills to manage bookings, records, and billing

- Clear, confident communication with patients, families, staff, and referrers

- High attention to detail, especially with medical records and financial information

- Empathy and compassion in every interaction

- Ability to multitask and remain steady under pressure

- Basic medical terminology (or willingness to learn)

- Technical proficiency, including EHR/healthcare software





- Problem‑solving and critical thinking for scheduling or billing issues

- Commitment to confidentiality and regulatory compliance

- Patient advocacy mindset, ensuring people receive the right information and support

Qualifications & Experience

- Previous experience in customer service and/or healthcare administration

- Fully vaccinated in line with QLD COVID‑19 requirements

- Strong written and verbal communication skills

- Confident computer skills

- Local knowledge of SE QLD and Northern NSW suburbs and geography is an advantage for our home visit scheduling.

Key Responsibilities

- Booking, confirming, and managing appointments

- Being the first point of contact for phone and clinic enquiries

- Supporting patients and families with information and care coordination

- Liaising with clinicians, referrers, and support coordinators

- Assisting podiatrists with administrative and operational tasks

What We Offer

- An autonomous, rapid‑paced role within a supportive, well‑established podiatry practice

- A friendly team culture built on genuine care for patients and each other

- Competitive remuneration based on experience

Only shortlisted applicants will be contacted.

Interviews are expected to take place early December for employment in starting early January 2027.

📌 4 days per week: Allied Health Administration (Australia)
🏢 The Foot Stop Podiatry Service
📍 Australia