For more than 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals - whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 91% of our life-changing services.

Our Purpose: We exist for animals to live better lives.

About the Role

Employment Type: Permanent, Part-time or Full Time

Renumeration: Up to$64,931 + super & other benefits

If you enjoy working with people, building local partnerships and making a meaningful difference for animals and their owners, this could be the perfect role for you.

As our Community Liaison Officer, you'll play a key role in helping pet owners access the resources and services they need to keep their pets healthy, safe and at home. A key part of the role is delivering our monthly community outreach day, bringing together local partners, volunteers and support services to provide practical assistance such as pet food support, microchipping, desexing programs and access to animal welfare resources.

Outside of these events, you'll focus on building solid relationships with councils, veterinary clinics, community groups and support services across the region. You'll attend community meetings, support volunteers, coordinate referrals and help identify opportunities to improve animal welfare outcomes, while overseeing the administration that keeps our programs running smoothly.

This opportunity is available on either a full-time or part-time basis and offers a mix of in-office, and community-based work and work from home.

What We’re Looking For

We're looking for someone who is organised,



proactive and enjoys working with people. While experience in animal welfare is highly regarded, it isn’t essential. We welcome applicants from a range of backgrounds who are passionate about bringing people together, coordinating initiatives and making a positive impact in their community

You’ll be a strong communicator with a practical, solutions-focused mindset and the ability to manage competing priorities. Comfortable working both independently and as part of a team, you’ll bring initiative, adaptability and confidence when engaging with a diverse range of people and organisations.

Above all, you’ll be motivated by meaningful work, take pride in building strong community connections, and be committed to improving the lives of people and their pets.

What You’ll Do

- Build relationships with local councils, veterinary clinics, community groups and support services across the Townsville region.
- Plan and deliver our monthly community outreach day, connecting pet owners with services such as vet services, pet food support, microchipping and desexing programs.
- Connect pet owners with programs, resources and services that support responsible pet ownership.
- Coordinate referrals and work with community partners to help people access the support they need.




- Attend community meetings and engage with local organisations to strengthen community connections and identify opportunities for collaboration.
- Support and coordinate volunteers involved in community programs and outreach activities.
- Maintain accurate records, respond to enquiries and assist with the administration of Community & Prevention programs.

What You’ll Bring to the Role

- Experience in community engagement, customer service, program delivery, stakeholder engagement, or another people-focused role.
- Strong communication and relationship-building skills, with the ability to engage effectively with a diverse range of people, organisations and community partners.
- Excellent organisational skills, with the ability to coordinate activities, manage competing priorities and meet deadlines.
- A proactive, solutions-focused approach, with the confidence to work independently and collaboratively.
- Strong administration and computer skills, including Microsoft Office and the ability to maintain accurate records and documentation.
- A current Driver Licence, Blue Card (or ability to obtain), and willingness to complete a Police Check.
- Experience in animal welfare, animal handling, human services or local government is highly regarded, but not essential. Most importantly, you’ll bring a genuine commitment to animal welfare and a passion for supporting people and their pets.

Why Join Us?

- Comprehensive Support: Enjoy 8 weeks of paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions. We also provide access to counselling and mental health service

📌 Community Liaison Officer (Australia)
🏢 RSPCA Queensland
📍 Australia