Operational Risk Manager - Operational Resilience - APAC

As Operational Risk Manager, Operational Resilience - APAC you will support, advise and report on the effective management of operational risk across the Asia Pacific region, from a second line perspective, with a particular focus on strengthening DLL’s operational resilience capabilities. Sitting within the APAC Enterprise Risk Management (ERM) team, you will help apply global operational risk, non-financial risk, and resilience frameworks in a practical regional context, working closely with global framework owners, the global resilience network, and local stakeholders to ensure implementation of requirements across cybersecurity, technology risk, business continuity, third-party risk, crisis management, segregation of duties, change risk, policy and process management, and other non-financial risk themes. You will monitor local operational risk and resilience issues, support implementation of local procedures and controls, and help ensure APAC risks, incidents, dependencies, process gaps, and resilience issues are identified, assessed, escalated, and remediated in a timely and proportionate way.

Your mission:

- Act as primary second line Organization Resilience SME and SPOC for APAC working in close collaboration with 1LOR teams in Ops, Technology and other departments to Implement global direction from global operational risk and resilience framework owners by translating global standards, policies, tools, and processes into practical APAC actions.
- Apply and embed DLL’s operational risk, non-financial risk, and operational resilience frameworks across APAC, ensuring regional practices are aligned with global expectations and local regulatory requirements.




- Coordinate business continuity and Business Continuity Management activities across Asia Pacific (APAC), including business impact analysis, continuity planning, scenario exercises, testing, lessons learned, action tracking, and reporting.
- Support broader non-financial risk management by monitoring and coordinating Asia Pacific (APAC) activities across other non-financial risk themes, including people risk, process risk, data quality, conduct-related operational issues, and control environment weaknesses.
- Support Business Process Management, End-user Applications, and End-user Computing governance by coordinating local risk inputs, supporting inventory management, monitoring control requirements, and tracking remediation or enhancement actions linked to business process management, end-user applications, and end-user computing.
- Support Segregation of Duties governance by coordinating Asia Pacific (APAC) monitoring, issue follow-up, stakeholder engagement, and reporting of segregation of duties risks, exceptions, and remediation actions.
- Facilitate stakeholder engagement with APAC country teams, technology, cyber, procurement, compliance, legal, business continuity, transformation, process owners, and global risk stakeholders to support consistent implementation and constructive challenge.




- Drive continuous improvement by identifying opportunities to simplify processes, strengthen operational resilience capabilities, improve issue tracking, and enhance the practical application of operational and non-financial risk management across APAC.

Skills and Capabilities Required:

- 5+ years of experience in operational risk management, non-financial risk, technology risk, business continuity, operational resilience, third-party risk, compliance, internal control, audit, financial services consulting, or a related function.
- Positive understanding of operational risk and non-financial risk frameworks, including operational resilience, business continuity management, incident management, crisis management, technology risk, cybersecurity risk, third-party risk, change risk, policy and process management, and control frameworks.
- Experience supporting resilience assessments, business impact analysis, continuity planning, scenario testing, issue management, incident and loss event processes, control follow-up, or governance reporting.
- Awareness of APAC regulatory expectations relating to operational risk, technology risk, outsourcing, cyber resilience, business continuity, and broader non-financial risk management, with the ability to translate requirements into practical actions.
- Familiarity with operational risk tools and processes such as OPRI, Internal Loss Reporting, Business Process Management, End-user Applications, End-user Computing, Segregation of Duties, issue management, risk reporting, local policy documentation, and process control requirements would be an advantage.
- Ability to work with technology, cyber, procurement, business, transformation, process owners,

📌 Operational Risk Manager (Australia)
🏢 DLL Group
📍 Australia