A critical enterprise leadership position setting the vision, roadmap, and operational excellence for ServiceNow across the organisation. Reporting directly to the Head of Technology with high-visibility dotted-line alignment to the CIO.
The Role:
Balance strategic leadership with platform integrity. You will set the roadmap, overseeing a modern ServiceNow ecosystem, steering vendor partnerships and strategic oversight (60%), while maintaining technical oversight across architecture, CMDB governance, and multi-supplier SIAM models (40%).
The Organisation:
You’ll join a collaborative and diverse workforce; operating from modern, freshly renovated office space in Paramatta where the work is interesting and truly rewarding.
What you’ll be doing:
- Define and drive the enterprise ServiceNow roadmap, establishing robust governance.
- Provide strategic direction to the existing ServiceNow delivery teams to mature platform capability.
- Balance strategic management with technical oversight to optimize platform health, integrations and service performance.
- Manage governance overlays and risk controls to maintain architecture standards, ensure compliance, and mitigate technical debt.
- ServiceNow platform ownership in an enterprise organisation.
- Strong ITSM module implementation experience with technical knowledge of CMDB & SIAM.
- Demonstrated governance leadership, demand management, and architectural guardrail oversight.
The Impact:
Our client is widely recognised for offering tangible growth opportunities and actively adopting modern technology stacks. If you’re looking for a stable, rewarding environment coupled with true platform ownership influencing strategy, this is it
📌 ServiceNow Platform Owner (Australia)
🏢 Aurec Group
📍 Australia
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