Teachers Mutual Bank Limited in Perth is seeking a Contact Centre Team Leader to coach and develop a 10–12 person team, delivering outstanding service for our members. You’ll exercise local autonomy and collaborate with branches and the broader National Contact Centre to maintain high performance.
You’ll provide regular performance coaching, ensure engagement and service standards, and make timely operational decisions when leaders aren’t available, while building solid stakeholder
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📌 Perth Contact Centre Leader – Local Impact & Coaching
🏢 Teachers Mutual Bank
📍 Perth
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