08 Nov
|
Sirius.
|
Australia
Location: Crawley, Perth, WA (100% Onsite – 5 days/week)
Pay Rate: $40/hour + super
Contract Duration: Temporary (Immediate start until 18th December, with potential extension)
Approx 4-6 weeks contract
A leading higher education institution is seeking an immediately available Customer Support Officer to provide professional, timely assistance across phone, email, and chat channels.
Looking for something short-term to take you through to mid-December? If you have strong customer service skills and are ready to hit the ground running this week, this is a great opportunity to gain experience with a reputable organization.
Key Responsibilities:
- Provide responsive, high-quality customer service via phone, email, and live chat.
- Manage inquiries, basic technical troubleshooting, and general administrative requests.
- Maintain accurate records and ensure databases are kept up to date.
- Collaborate with internal teams to elevate and resolve complex issues efficiently.
Key Requirements:
- Availability: Immediately available to start and committed through at least December 18th.
- Experience: Prior background in customer service, call centre, or administrative support (high-volume setting preferred).
- Skills: Clear verbal/written communication and strong organizational ability with close attention to detail.
- Compliance: Valid Australian work rights and willingness to undergo a standard National Police Check.
📌 Customer Support Officer (Australia)
🏢 Sirius.
📍 Australia