Receive inbound freight from customers. Perform receipt, unpacking, decontamination and booking in of returned equipment. Perform in-house and some on-site routine services including Pre-Delivery Inspection, Preventative Maintenance and Corrective Maintenance to ensure proper operation of devices. Perform complaints investigation following established procedures as required. Complete all planned Technical, Quality and Compliance training within the defined deadlines. Provide customer support by telephone or email. Coordinate and process shipping and receiving requests for used devices and spare parts. Monitor all service requests through completion to ensure that the customer receives service in an expeditious manner. Escalate risks if issues arise that delay timely service to the customer. Maintain effective storekeeping procedures, records, transactional data and prepare reports. Support the sales, the marketing, the logistics and the quality department with technical issues.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer.



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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the prospect to address healthcare's most complicated challenges — now, and in the future.

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📌 Technical Solutions Technician (Sydney)
🏢 854 Cardinal Health Australia 503
📍 Sydney