29 Cameron Street, Launceston, TAS, 7250, AUSTRALIA

Hotel Grand Chancellor Launceston is the premier destination in the heart of Northern Tasmania, offering outstanding accommodation, exceptional local cuisine and extensive conference and event facilities. With a diverse clientele spanning corporate, government, leisure and conference markets, we are dedicated to delivering exceptional service and creating memorable experiences for every client and guest.

We are seeking an organised and customer focused Meetings & Events Coordinator to join our Meetings & Events team. This role is responsible for coordinating meetings, conferences, functions and events from initial enquiry through to successful delivery, ensuring every client receives exceptional service and a seamless event experience.

Reporting directly to the Meetings & Events Manager, you will play a key role in delivering successful meetings, conferences and events by coordinating every stage of the client journey, from the initial enquiry through to post event follow up, while working closely with operational teams to ensure a seamless guest experience.

About the Role

As a Meetings & Events Coordinator, you will manage the end to end coordination of conferences, meetings and special events while working collaboratively with the Food & Beverage, Kitchen, Sales, Reservations and Finance teams to deliver outstanding experiences for our clients.

What you'll be doing

Managing enquiries and preparing timely, accurate quotations, proposals and event agreements

Coordinating all aspects of meetings, conferences, weddings and special events from confirmation through to post event follow up

Building strong relationships with clients and ensuring every event is delivered to a high standard





Preparing Banquet Event Orders, event schedules and function documentation for operational teams

Liaising with internal departments, suppliers and external contractors to ensure seamless event delivery

Conducting client meetings and site inspections to showcase the hotel's conference and event facilities

Monitoring event timelines, deposits, payments and contractual requirements

Following up with clients after events to gather feedback and identify future business opportunities

Maintaining accurate event records, databases and reporting

To be successful in this role, you should have:

Must have valid working rights in Australia

Previous experience in meetings, conferences, events or hospitality is preferred

Excellent organisational skills with the ability to manage multiple events simultaneously

Outstanding customer service and relationship building skills

Strong written and verbal communication skills

High attention to detail and excellent time management

Ability to work independently while collaborating effectively within a team

Strong problem solving skills and the ability to remain calm under pressure

Why Join Us?

Be part of one of Launceston's largest hotels, delivering a diverse range of conferences, corporate functions and special events

Staff accommodation discounts across all Grand Chancellor properties in Australia and Recent Zealand

Employee recognition programs, including milestone rewards and a birthday bonus

Opportunities for professional growth and career development within the Grand Chancellor network

Join a collaborative and supportive team where your ideas and contribution are valued

Screening Questions

- Are you an Australian citizen or permanent resident?

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