City of Newcastle is seeking an experienced leader to head the Customer Excellence & Projects section within the Planning & Workplace Directorate. You will drive customer-focused service improvements, oversee business transformation initiatives and manage teams delivering system enhancements to support operations and the community.
You'll lead change management, provide strategic advice to the leadership team, and foster strong stakeholder relationships while championing continuous improvement
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📌 Customer Excellence & Projects Leader (Hybrid) (Newcastle)
🏢 City of Newcastle
📍 Newcastle
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