Accor Plus, the loyalty subscription arm of Accor, seeks an IT & Business Systems Support Officer to keep our IT setting reliable and secure. You will handle Level 1–2 support, manage user access, assist with assets, and support Zendesk and the Ori AI chat agent to enhance member service.
You will collaborate with team leaders and vendors, monitor performance metrics, and help streamline processes, with a hybrid work pattern (2 days WFH, 3 days in the office).
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📌 Hybrid IT Support Specialist | Zendesk & AI Chat Ops (Sydney)
🏢 Accor Plus
📍 Sydney
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