Job Description

The Vacancy

Location: Field-Based Perth

About the Role

We are looking for an experienced and passionate Area Manager to join our growing franchise operations team. This is a unique opportunity to play a pivotal role in the successful launch of new Greggs franchise locations while ensuring existing stores consistently deliver exceptional brand standards and operational excellence.

Working closely with Contract Managers, Franchise Brand Managers, and key stakeholders, you will lead training, compliance, and operational support across a portfolio of sites nationwide. From pre-opening preparation through to ongoing performance management, you will be instrumental in driving compliance, capability, and commercial success.

What You'll Be Doing

New Store Openings & Training

- Lead and support the successful opening of new franchise locations across the UK.
- Deliver comprehensive pre-opening training programmes to store teams and management.
- Ensure all site teams fully understand and operate in line with franchisor standards and procedures.
- Support recruitment and onboarding activities for new store openings.
- Coordinate and manage franchise training plans, course attendance, and development programmes.

Compliance & Operational Excellence

- Conduct regular site visits to assess operational performance, training effectiveness, and compliance with brand standards.
- Monitor adherence to franchisor regulations and implement corrective actions where required.
- Partner with Contract Managers and Brand Managers to address audit findings and restore compliance.
- Maintain and manage training matrices, providing monthly performance and compliance dashboards across your region.
- Support the delivery of franchisor audits and ensure action plans are completed effectively.

Stakeholder Management

- Build strong relationships with key stakeholders across MFG, Greggs, and franchise partners.
- Work collaboratively with Contract Managers to ensure consistent operational standards.
- Attend and contribute to monthly meetings at Head Office, sharing insights, progress, and best practice.
- Provide cover and support for other Area Managers and Brand Managers when required by the business.

About You

We're looking for a self-motivated operational leader who thrives in a fast-paced retail and foodservice environment.

- Minimum 2 years' management experience within a Quick Service Restaurant (QSR) setting.
- Strong understanding of retail, foodservice, and forecourt operations.
- Excellent communication and stakeholder management skills.
- Strong planning, organisation, and time-management capabilities.
- Ability to work independently while collaborating effectively with wider teams.
- Proven ability to drive compliance, training, and operational standards.
- Sound understanding of relevant food safety and operational legislation.

Please note: This is a field-based position requiring extensive travel across the UK. Flexibility is essential,



and additional hours may occasionally be required to support business needs and new store openings.

The Company

MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms.

We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

The Benefits

Life Insurance

Enhanced Pension Scheme

Employee Assistance Programme

Training & Development

Employee Recognition Scheme

Online Discounts

Our People

We are creative and fearless in our work.

- Accountability

We take ownership of our work and lead from the front.

- Teamwork

We collaborate widely and build supportive environments.

Nevinda Sanka Silva,
Regional Manager

"Joining MFG has provided me with an exceptional opportunity to contribute to our company’s ambitious expansion plans, as we continue to manage existing MFG sites and integrate new Morrisons fuel stations into our network. At MFG, we are dedicated to delivering exceptional service and a dual-fuel strategy for the future of mobility across the nation."

Vicki Pitcher,
HSE Manager

"MFG has provided me with the opportunity and training to develop in the direction of my chosen career path. I now support the infrastructure team and am working in a more Health and Safety focused role. I have completed the IOSH Managing Safely Course and MFG supported me in completing my NEBOSH qualification."

Maria Eaton,
Finance Director – Finance Operations

"MFG always identifies and rewards great performance. Employees are passionate about the business and the role that they each play in making it a great success."

Nick Perduno,
EV Programme Manager

"MFG has given me a fantastic opportunity to help our ambitious plan of rolling out ‘EV Hubs’ across the country. The company’s successful growth whilst remaining relatively small, in respect of staff numbers, creates a feeling of working for a ‘family business’ and being part of that family."

"At Opal HealthCare, we know that companies don’t succeed - people do."That’s why everything we do is driven by our purpose:to bring joy to those we care for, guided by our values ofCompassion,Accountability,Respect andExcellence reflect thatCAREis at the heart of everything we do.



Armadale Place Care Community is located in the picturesque Darling Ranges just 20km from the Perth CBD, our spacious and light-filled 73-bed Care Community has peaceful living spaces to enjoy both inside and out. Our new gardens and pond are popular with residents and offer tranquil places to reflect in the shade or soak up the sunshine. We offer a warm and inclusive Care Community where everyone is welcome, and connection is at the heart of our care. About the role $29.98 base rate + Penalty rates for weekends and public holidays, plus 12% superannuation. Permanent Part-Time opportunities As a Food Service Officer, you will work as part of a supportive hospitality team to assist with meal service. You will help set up dining areas, serve meals and beverages, clean kitchen and service areas, follow food safety procedures, and contribute to a warm and respectful dining experience for residents. What we offer Dedicated mentoring & internal/external career development programs to build and accelerate your career - Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships A supportive and values-driven environment. The chance to make a meaningful difference in the lives of older Australians every day. Opportunity to build strong relationships with residents and contribute to their dining experience. Stable employment within a growing and essential industry. Key responsibilities Prepare, present, serve and deliver meals, snacks and refreshments in line with resident dietary requirements and preferences. Set up and clear dining rooms, serveries and meal trolleys for each service period. Support basic food preparation, plating and portion control under direction. Maintain clean, safe and organised kitchen, dining and food service areas. Wash dishes, utensils, trays and equipment using approved procedures. Follow the Food Safety Program, including temperature checks, cleaning schedules, stock rotation and safe food handling practices. Communicate respectfully with residents, families and team members to support a positive mealtime experience. Report hazards, maintenance issues, food service concerns or resident feedback to the relevant supervisor. About you Previous experience in food services, catering, hospitality, kitchen hand work or aged care is desirable. Knowledge of safe food handling, infection control and hygiene practices. A friendly, respectful and compassionate approach Strong communication skills and the ability to work effectively in a team. Ability to follow procedures, prioritise tasks and maintain attention to detail in a busy workplace. Willingness to complete required training and comply with organisational policies and aged care standards. Ability to complete pre-employment medical, NDIS, and National Police Check

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