Competitive Rates +Salary Packaging + Super
Join theRetirement Living team at Cambrai VillageEstate and support our residents as our newestEstate Manager.
Benefits toyou:
- CompetitiveRates - raafa c ontinues to support our peoplewith above award rates across our estates!
- Salarypackaging – as a non-profit organisation, you cansalary package up to $18,549!
- Freeonsiteparking– all sites have free onsite parking withplenty availability!
- EmployeeAssistance Program - access confidential counsellingservices for personal or work related issues!
- EmployeeReferral Program - earn bonuses for recommendingfriends!
- Long ServiceRecognition - be celebrated by the entire organisationat 5 year service milestones!
- raafa Rewards - discounted services including healthinsurance and gym membership!
- Corporate ZooMembership - visit Perth Zoo for free!
- AviationHeritage Museum - free entry for raafa staff!
- Supportiveculture - be welcomed into an organisation who providea supportive, friendly and positive culture within all of ourstaffing groups!
Aboutthe Role:
raafa isseeking an experienced and community-focused Estate Manager tolead our Retirement Living operations at CambraiVillage in Merriwa.
Reportingto the Retirement Living leadership team, you will beresponsible for the day-to-day management of the estate,ensuring residents receive exceptional service whilemaintaining a secure, welcoming and vibrant communityenvironment. You will lead a multidisciplinary team, overseeestate operations, coordinate maintenance and village services,and foster strong relationships with residents andstakeholders.
Situatedin Perth's northern suburbs, Cambrai Village is home to over270 independent living units,
Vivian Bullwinkel Lodgeresidential aged care facility, Club Cambrai and a range ofcommunity amenities.
KeyResponsibilities:
- Leadand support Retirement Living staff to deliver high-qualityresident services.
- Maintain occupancylevels and assist with resident enquiries and transitionprocesses.
- Oversee buildingmaintenance, grounds, gardens and estateinfrastructure.
- Ensure villageoperations comply with Retirement Living legislation andorganisational requirements.
- Conduct residentmeetings and maintain strong residentengagement.
- Prepare, explain andadminister lease documentation for incomingresidents.
- Manage budgets,financial performance and operationalexpenditure.
- Drive continuousimprovement initiatives across the estate.
- Respond to residentconcerns and facilitate positive outcomes.
- Collaborate withinternal teams, contractors and external stakeholders tosupport estate operations.
Aboutyou:
You are astrong people leader who is passionate about creating thrivingretirement living communities and delivering exceptionalcustomer experiences.
To besuccessful in this role, you will demonstrate:
- Previous leadershipor management experience within retirement living, agedcare, property management, hospitality or a relatedindustry.
- Strong financialmanagement and budgeting capabilities.
- Excellentcommunication,
interpersonal and relationship-buildingskills.
- Knowledge ofRetirement Living legislation and regulatory requirements(desirable).
- Experience managingmaintenance, facilities, contractors or villageoperations.
- Strong conflictresolution and problem-solving abilities.
- Acommitment to customer service excellence and continuousimprovement.
- Ability to workindependently while leading and supporting a diverseteam.
- Willingness toparticipate in after-hours emergency responses whenrequired.
Aboutus:
raafais oneof Western Australia’s longest-standing and most-lovedcommunity organisations. For nearly 100 years, we have beencreating opportunities for people to live well, feelsupport and know they belong.
We are oneof Australia’s largest not-for-profit retirement living andaged care providers, supporting thousands of people acrossWestern Australia through retirement living, residential agedcare, home care, membership and clubs. We are also home to anaviation museum that celebrates the proud history of the AirForce Association in WA. Through our Andrew Russell VeteranLiving Program (ARVL), veteran research and services, wesupport those who have served our country to live fulfillinglives.
Atraafa, we believe people deserve more than greatservices. They deserve to feel valued, respected and part ofsomething meaningful. If you want to be part of an organisationwith a proud history, a strong purpose and a focus on people,we’d love to hear from you.
For moreinformation, please contact us on 08 9288 8406
[email protected]
raafareserves the right to withdraw, shortlist and interview applicantsprior to this date.
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📌 Estate Manager (Perth)
🏢 Raafawa
📍 Perth