General Summary The Lil’ Kickers Coordinator is responsible for managing Lil’ Kickers and Skills Institute class operations and the customer experience through the development of staff, marketing initiatives, and program organization. Development, growth, and organization of all areas of Lil’ Kickers will be expected of this position.

Job Description
The Lil’ Kickers Coordinator is responsible for managing Lil’ Kickers and Skills Institute class operations and the customer experience through the development of staff, marketing initiatives, and program organization. Development, growth, and organization of all areas of Lil’ Kickers will be expected of this position. Our Culture Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”. Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise: Our Mantra
- Respect The Past
- Accept Responsibility
- Pay it Forward Our Actions We Live By Actions We Live By. It’s who we are when we step into our full power. Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace. Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team. One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish. Be Curious. Ask Why. Stay member curious. We seek to understand,



and we never settle. We ask questions to truly understand the core of a matter. Pete’s Promise
- Service Forward
- Ruthlessly Consistent
- Do the Right Thing Nothing in this

job description
restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Primary Job Functions Program Management
- Plan and implement Lil’ Kickers and Skills Institute class sessions on-site and at satellite locations
- Ensure participant payments are collected per company standards
- Communicate with the families of the participants
- Develop relationships with the kids and their families Staffing and Development
- Hire and train Lil’ Kickers Coaches to create a dynamic team that operates within the mission and goals of the company
- Continuously develop coaches to achieve individual and company goals
- Complete timely performance reviews for coaches
- Continue to develop your coaching
- Discipline and terminate coaches as needed per company policy
- Manage coach schedule and payroll tasks Administration
- Communicate program information to staff including recent policies and procedures
- Understand, manage, and support the use of Dash/Facility Software
- Review program revenue and financial reports with General Manager
- Establish program and revenue goals
- Evaluate and manage equipment costs and needs to help plan future expenses




- Coordinate weekly manager schedule to ensure program coverage
- Maintain in-depth knowledge of Lil’ Kicker franchise operation procedures Marketing
- Participate in the development and implementation of marketing programs
- Communicate marketing initiatives and tasks to staff Customer Service
- Ensure customers receive exceptional service from a friendly staff in a clean and well-maintained facility
- Ensure all customers leave with a positive experience
- Address any customer requests or concerns Qualifications MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills & Knowledge Required Skills
- Strong communication, organization, and customer service skills
- Uses patience, tact, and professionalism when working with customers as per company standards
- Effective training and leadership skills
- Proficient in computer skills and experience with management software
- Ability to manage multiple projects
- Written Comprehension and Expression – Ability to read, understand and communicate information and ideas in writing so others will understand.
- Oral Comprehension and Expression –Ability to understand and communicate so others can understand ideas and information.
- Computer – Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed. Education And Experience
- Soccer Experie

📌 Lil Kicker's Coordinator (Redmond)
🏢 The Bay Club
📍 Redmond