Customs House Hotel in Newcastle is seeking an experienced Operations Manager to lead the venue alongside the General Manager. You will direct bar, restaurant and function operations, manage supervisors and staff, and drive budgets and efficiency while upholding licensing and safety standards.
Reporting to the General Manager, you’ll oversee day-to-day operations, labour costs, and guest satisfaction, ensuring quality service and seamless coordination with kitchen and events teams.
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📌 Hospitality Operations Lead — High-Volume Venue (Newcastle)
🏢 Customs House Newcastle
📍 Newcastle
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