Customer Service Team Lead: High-Impact Coaching & Growth (Sydney)

Customer Service Team Lead: High-Impact Coaching & Growth (Sydney)

08 Nov
|
Cos
|
Sydney

08 Nov

Cos

Sydney

COS, a family-owned Australian business, is seeking a proactive National Customer Experience Team Lead to guide and develop a high-performing group of Customer Service Representatives. You will coach, monitor KPIs, and drive ongoing improvements in service levels, aiming to exceed customer expectations.

Reporting to the National Customer Experience Manager, you will foster a culture of excellence and accountability, balancing rapid resolution with quality outcomes across a hybrid work

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📌 Customer Service Team Lead: High-Impact Coaching & Growth (Sydney)
🏢 Cos
📍 Sydney

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F&B Attendant — Café & Events, Barista Skills, Flexible Shifts (Melbourne)

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Get the latest job offers by email for: customer service team lead: high-impact coaching & growth (sydney) / sydney