First-Contact IT Support & Incident Resolver (Brisbane)

First-Contact IT Support & Incident Resolver (Brisbane)

08 Nov
|
Royal Automobile Club Of Queensland
|
Brisbane

08 Nov

Royal Automobile Club Of Queensland

Brisbane

Royal Automobile Club of Queensland (RACQ) is seeking a Service Centre Consultant to provide first‑contact IT support, resolve incidents and service requests, and coordinate escalations to keep business services running.

You will diagnose and resolve incidents, help users understand technology and self‑service options, maintain accurate records and knowledge resources, and collaborate with technical teams to improve service quality while complying with governance and audits.

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📌 First-Contact IT Support & Incident Resolver (Brisbane)
🏢 Royal Automobile Club Of Queensland
📍 Brisbane

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