Xplor Technologies seeks a Customer Success Coordinator in Melbourne to help customers succeed with our platform, ensuring retention and happiness.
You will handle tickets, respond to inquiries by phone, chat and email, and collaborate with the team to resolve issues within SLAs. The role supports the wider team and involves 2–3 days in the office under a hybrid mode.
You should have 1–2 years in a customer-facing role, strong English communication, and a collaborative attitude.
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📌 AI Customer Success Lead – Melbourne
🏢 Servicenow
📍 Melbourne
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