We are seeking a motivated, organised and enthusiastic Administration & Customer Service Officer to join our growing team at Ausdirect Sales Pty Ltd.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment, thrives on variety and takes pride in delivering exceptional customer service.
Working closely with our existing team, you will play an important role in supporting day-to-day business operations, assisting with customer enquiries, sales administration, purchasing and order fulfilment.
Key Responsibilities
- Manage incoming customer enquiries in a qualified and timely manner.
- Prepare and process customer quotations, sales orders and invoices.
- Assist with purchasing activities, including supplier communication, purchase orders and stock availability enquiries.
- Provide administrative and operational support to the sales team, assisting with customer requirements and daily activities.
What We're Looking For
- We are looking for someone who is reliable, adaptable and has a positive, can-do attitude.
- The ideal candidate will demonstrate:
- Strong customer service skills with a professional and friendly approach.
- Excellent organisational and time-management skills, with the ability to manage competing priorities.
- High attention to detail and accuracy.
- A proactive approach to problem-solving and taking initiative.
- The ability to work efficiently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- A positive, reliable and adaptable attitude with a willingness to learn.
- Previous experience in customer service, administration or a similar role is highly regarded but not essential.