We are seeking a professional, friendly, and highly organised Receptionist to join our busy ophthalmology practice. This is an excellent opportunity for someone who enjoys patient interaction, thrives in a fast-paced medical environment, and takes pride in delivering exceptional customer service.
Our well-established practice is home to three experienced ophthalmologists, supported by a dedicated and collaborative team focused on delivering high-quality patient care.
As the first point of contact for our patients, you will play an important role in creating a welcoming and efficient experience while supporting our clinical team.
About the Role
Your responsibilities will include:
- Greeting patients and providing a warm, professional experience
- Managing appointment bookings and specialist schedules
- Answering phone and email enquiries
- Processing patient registrations and maintaining accurate records
- Handling Medicare, private health, and billing enquiries
- Liaising with doctors,
nurses, and allied health professionals
- General administrative and reception duties
About You
To be successful in this role, you will have:
- Previous medical reception or specialist practice experience preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- A calm and skilled manner under pressure
- High-level computer and administrative skills
- The ability to work collaboratively within a team
- Experience with Genie is advantageous
- Australian work authorisation is required for this position
What We Offer
- Supportive and professional team environment
- Opportunity to work in a respected specialist practice
- Stable, long-term position
If you are motivated, personable, and committed to providing outstanding patient care, we would love to hear from you.