The real MVPs of our hotels are the people behind the scenes – keeping our beds fresh, linen stocked, cushions fluffed and all-round cleanliness! As Housekeeping Supervisor at Vibe Hotel Melbourne you’ll seamlessly keep our guestrooms shimmering and our housekeeping team humming. Delegating and leading by example, you’re the expert when it comes to taking care of business (and your team!), with a smile. There’s nothing you can’t turn your hand to, ensuring smooth passage of daily housekeeping. No surface goes unturned when you’re on shift – you coordinate the team to attend to guest rooms and conduct all general cleaning, allocating duties as required, ensuring utmost efficiency and alignment to policy and procedure. You move fast, think faster and rarely break a sweat under pressure, whether providing professional customer service, supporting your team or multitasking. You’re athletic, good‑humoured, but no‑nose… in a refreshingly down‑to‑earth way. So are we.

It’s why we want you on our team at TFE Hotels. We’re going places and we value people who wake up with a positive mindset, roll up their sleeves and make the most of whatever comes your way. We want you to help run the show and in return, we promise TFE will be yours to make.

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Melbourne St Kilda Road Suites is excited to expand our housekeeping department, with this dual role now available on a casual basis. If you’re energetic, have a keen eye for detail, and thrive in a team‑oriented environment, we’d love to have you on board!

This dual role combines Guest Room Cleaning with Common Area Cleaning & Guest Support responsibilities. You’ll play a vital part in ensuring an exceptional guest experience by maintaining our high standards of cleanliness, while also assisting guests as needed.

Key Responsibilities Include:

Guest Room Cleaning:

- Thoroughly clean guest rooms, including making beds, vacuuming, and cleaning bathrooms to ensure a pristine environment.
- Complete daily cleaning tasks efficiently within the allocated hours.
- Collaborate with team members to meet cleaning targets and operational goals.

Common Area Cleaning & Guest Support:

- Clean and maintain all shared guest areas to the highest standards,



ensuring spaces remain hygienic and visually appealing.
- Assist with after‑hours guest enquiries, while addressing issues promptly.
- Operate specialised cleaning equipment and products safely and effectively (with full training provided).
- Build positive, professional relationships with guests, colleagues, and contractors.

Shift Details (subject to change):

- Rotating roster across Monday to Sunday
- Must be available to work weekends
- Shifts starting between 8:00am and 9.00am

Hourly Rates (excluding superannuation):

Monday - Friday: $33.05 per hour

Saturday: $39.66 per hour

Sunday: $46.27 per hour

Qualifications

Successful candidates will have:

- Prior experience in housekeeping or cleaning roles will be highly regarded.
- Positive physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
- Strong attention to detail and a commitment to maintaining high cleanliness standards.
- Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided).
- Professional and clear communication skills to interact with guests, team members, and contractors.
- Strong time management skills and ability to prioritise tasks efficiently.
- A positive and proactive attitude with a strong work ethic.
- Availability to work flexible hours, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work‑life balance:

What We Offer:

- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

About you

- You have a commitment to providing exceptional experiences for our guests.




- Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious.
- Lead team members to achieve high standards of cleanliness for guest rooms, public areas and back of house areas within the hotel.
- Have high standards of grooming and presentation.
- Be available and flexible to work various rostered shifts, including early mornings, late evenings and on weekends.

What you will be doing?

- Ensure that room cleaning productivity is monitored closely and maintained.
- Provide ongoing performance feedback to Housekeeping employees.
- Handle or resolve all guest complaints and establish amicable relations with guests of the hotel and look after their needs and comforts at all times.
- Ensure that the control and administration of lost properly is properly recorded and stored accordingly.
- Assist the Executive Housekeeper with the preparation of weekly staffing schedules, monitoring staff attendance and labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
- Maintain an accurate and proper inventory of all stocks, guest supplies, linens, etc.

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide from day one.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are Veriu Group (pronounced 'Very You')!

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.

Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian‑owned apartment hotel operator.

Our people are incredible because they’re empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship‑Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

Now is the perfect time for like‑minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you’ve found us and we can’t wait to hear from you!

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