PFD Food Services Pty Ltd in Mulgrave, Melbourne is seeking an IT Service Desk Analyst to be the first point of contact for staff and resolve day-to-day issues. The role is hybrid, onsite with on-call rotations after probation, covering early to late shifts across 6am–7pm.
You will log tickets, perform first‑level troubleshooting, document solutions, and contribute to knowledge articles while supporting continuous improvements of Service Desk processes.
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📌 Hybrid IT Service Desk Analyst—First‑Line Support (Melbourne)
🏢 PFD Food Services
📍 Melbourne
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