West HQ is seeking a Guest Services Agent to create a welcoming atmosphere for guests, manage check-ins/outs, answer inquiries, and ensure memorable experiences. You will be the first point of contact and contribute to a high standard of service across the front office.
The role requires a passion for customer service, qualified presentation, strong communication, and familiarity with hotel PMS systems. Training and uniform are provided, with schedule flexibility including weekends.
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📌 Guest Services Agent — Welcoming Check-Ins & Local Insights (Sydney)
🏢 West Hq
📍 Sydney
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