Join a welcoming reception team focused on creating a comfortable, skilled experience for every customer. You will help manage the front desk, support bookings, memberships and payments, and contribute to a clean and presentable environment within a health, fitness, wellness or recovery setting.

Key responsibilities

Welcome customers and create a friendly, comfortable reception experience.

Communicate clearly and confidently with customers in person, over the phone and by email.

Manage bookings, memberships and payments using computer systems.

Remain calm and attentive to detail during busy periods.

Keep reception and shared areas clean and presentable.

Work effectively both independently and as part of a small team.

What we're looking for

A positive attitude and willingness to learn.

Strong customer service and communication skills.

Confidence using computers and managing customer information accurately.

Initiative, reliability and attention to detail.

An interest in health, fitness, wellness or recovery.

Previous reception, hospitality or customer service experience is valued.

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📌 Receptionist (Melbourne)
🏢 A-Grade Recovery
📍 Melbourne