Mobile Healing Hands is seeking a part time Local to Manly; Scheduling / Administrator to join our growing team. Based in Manly QLD 4179, this role is essential to the smooth operation of our local services.
As the scheduling and administrative hub for our national business, you will be the backbone of our operational efficiency, ensuring that our healthcare practitioners are well-organised and our clients receive seamless service delivery. This is a long term position maintaining the critical administrative functions that keep our business running effectively. Accounting/Xero software experience not crucial, however could offer additional hours for you.
If you also hold previous experience/knowledge in Remedial Massage, Physiotherapy or nursing, this will be highly regarded.
Key responsibilities
Managing and coordinating schedules for healthcare practitioners
Processing client bookings and appointment confirmations via phone, email and online systems
Responding promptly to client enquiries and providing excellent customer service
Handling administrative tasks including data entry and documentation management
Coordinating between clients and practitioners to ensure smooth appointment flow
Additional task opportunities for those with Xero/accounting experience
What we're looking for
Proven experience as an administrative assistant or scheduler in a healthcare, wellness or service-based environment
Excellent organisational and time management skills
Strong communication skills, both written and verbal, with a professional and friendly demeanor
Proficiency in scheduling software and general office management systems, with the ability to learn new platforms quickly
High level of accuracy and attention to detail
Customer service excellence and the ability to handle client interactions with empathy
Ability to work independently whilst contributing effectively as part of a team
Potential to provide some working hours from your home.
What we offer
Mobile Healing Hands is committed to creating a supportive and rewarding work environment. We offer an opportunity to be part of a caring healthcare team, and a competitive hourly rate. You'll work in a modern facility in the pleasant Manly locality, contributing to clients' wellness. We value our team members and provide a positive workplace culture where your contributions are recognised and appreciated.
About us
Mobile Healing Hands is 30 years strong and a dedicated provider of healthcare and wellness services, committed to bringing high-quality therapeutic care to senior clients at home, and corporate clients to reward and reduce staff stress.
Our mission is to enhance the wellbeing of our clients through professional, compassionate and accessible healthcare services. We pride ourselves on our experienced team of practitioners and our dedication to maintaining high standards of service delivery. Founded on principles of care, professionalism and responsibility, Mobile Healing Hands is a growing organisation where team members are valued for their contributions to client care and business success.
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📌 Local Manly Scheduling / Administrator (Brisbane)
🏢 Mobile Healing Hands
📍 Brisbane
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