This employer is a fast-growing technology company redefining cloud and AI security for global enterprises. We're hiring for a Senior Technical Account Manager to drive customer adoption, provide strategic guidance, and ensure success throughout the client journey.

The Role

- Drive customer adoption and strategic use of the platform through expert deployment guidance and best practices
- Serve as the primary technical liaison and trusted advisor, fostering relationships from practitioners to C-level stakeholders
- Collaborate across internal teams including engineering, product management, and support to streamline the customer experience
- Help clients develop and measure success plans, outlining critical goals, key performance indicators, and expansion opportunities

What You'll Need





- Minimum of 6 years of experience in technical customer-facing roles such as technical account management, professional services, or solutions engineering
- Bachelor's degree in Computer Science, Engineering, or a similar field, or equivalent practical experience
- Strong understanding of cloud services, architectures, and security best practices, with relevant certifications
- Experience with container technologies and their associated security considerations

What's On Offer

- Market-competitive salary
- Comprehensive equal opportunity employment and inclusive workplace practices
- Opportunities for professional growth within a rapidly expanding industry leader

Apply via Haystack today!

📌 Account Manager (Australia)
🏢 Haystack
📍 Australia