VHR PROFESSIONAL SERVICES PRIVATE LIMITED in Australia is seeking a Head of Service Management to lead customer service strategy, manage teams and operations, and ensure client satisfaction across key accounts. You will resolve escalations, implement service improvements, monitor KPIs, drive efficiency and loyalty, and deliver an exceptional customer experience in a dynamic environment.
The role demands strategic thinking, solid leadership, and the ability to align service delivery with
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📌 Head of Service Management & Customer Success (Australia)
🏢 VHR Professional Services
📍 Australia
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