GoGoMed is a fast-growing medicinal cannabis telehealth clinic and integrated pharmacy, with our Coburg North site as the hub for direct dispensing. We're in an active growth phase and need an organised, patient-focused Admin Assistant to help manage the increasing volume of patient orders, enquiries, and day-to-day operations.
This is an on-site, part-time role based at Coburg North, with scope to grow in hours and responsibility as the business scales.
Key Responsibilities:
Process and manage patient orders and data entry accurately, end-to-end
Handle inbound patient enquiries via phone, email, and in person
Support pharmacists with daily operations and script-related admin as needed
Liaise with prescribers and the telehealth clinic on order status and follow-ups
Maintain accurate records and support compliance documentation
Help identify and flag process improvements as order volume grows
About You:
Friendly, professional,
and highly organised - comfortable managing a growing queue of patient orders
Eager to learn and grow with the business - happy to pick up new systems, processes, and responsibilities
Solid written and verbal communication skills
Confident with computers and comfortable learning pharmacy/dispensing software (FRED or Z Dispense experience a plus, not required)
Previous admin, customer service, or healthcare experience preferred
Able to work independently in a small, fast-moving team
Why Join Us:
Join a business in a genuine high-growth phase, not a static role
Hands-on exposure to a rapidly growing area of pharmacy and telehealth
Stable, ongoing part-time role with potential for increased hours