The Company.../n

/nOur client is a highly respected Australian organisation with a long-standing reputation for quality, innovation and outstanding customer service. Operating within a specialised industry, they have built strong relationships with customers across Australia by consistently delivering premium products and service excellence./n

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/n With a collaborative and supportive workplace culture, this business values attention to detail, teamwork and career development. Employees are given the opportunity to learn a unique industry, contribute to meaningful work and build long-term careers within a stable and successful organisation./n

/n An opportunity now exists for a Client Services Executive to join their Melbourne CBD office./n

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/n The Role.../n

/nThis is a varied role that combines customer service, administration, order processing and operational support. Working closely with customers and internal stakeholders, you will play a key role in ensuring orders are processed accurately and service levels are consistently maintained./n

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/n Your responsibilities will include:/n

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- Managing customer enquiries via phone and email

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- Processing orders, quotations and customer requests accurately

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- Maintaining customer records and CRM data

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- Coordinating dispatches and monitoring order fulfilment

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- Assisting with inventory management and stock control processes

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- Liaising with internal departments to ensure smooth customer outcomes

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- Providing proactive updates on customer orders and deliveries

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- Supporting the day-to-day administrative functions of the business

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- Ensuring high levels of accuracy when handling customer and product information

/n About You.../n

/nYou are a customer focused administrator who enjoys working in a busy environment and takes pride in delivering exceptional service. You are detail-oriented, organised and comfortable managing multiple priorities while maintaining accuracy./n

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/n To be successful in this role, you will have:/n

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- Previous experience in customer service, administration, sales support, internal sales or order processing

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- Strong attention to detail and a commitment to accuracy

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- Excellent verbal and written communication skills

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- Experience using CRM systems and Microsoft Office

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- The ability to learn new systems and processes quickly

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- A professional and confident phone manner

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- Strong organisational and time management skills

/n To Apply.../n

/nIf you are looking for a role where you can combine customer service, administration and operational support within a well established Australian organisation, we would love to hear from you./n

/n Apply via the link or contact Jenny on 02 9002 5000 for a confidential discussion.

📌 Client Services Executive | Melbourne CBD
🏢 SB Recruitment
📍 Melbourne