Administration Coordinator – headspace Brookvale

The Administration Coordinator will provide professional and effective administrative support to young people accessing the service and the wider headspace team. The role goes beyond reception duties, supporting the smooth day‑to‑day operation of a busy service.

- Coordinating appointment scheduling and bookings
- Maintaining accurate and timely customer files, documentation and data systems
- Supporting centre billing processes and systems alongside the Senior Administration Coordinator
- Supporting GP clinics, including administrative processes and stock requisition
- Providing information about headspace services and activities
- Supporting the headspace Receptionist and delegating tasks where required
- Working collaboratively with young people, families, carers and the wider headspace team
- Ensuring administrative activities comply with organisational policies and procedures
- Developing knowledge of relevant legislation and requirements related to the role
- Participating in team meetings, operational supervision and professional development activities
- Providing additional administrative support to senior staff as required

About You

You're a capable administrator who enjoys keeping systems, processes and people organised. You can confidently manage competing priorities, work independently and maintain accuracy across records, documentation and administrative systems. You know when to take ownership and when consultation or support is needed.

- Certificate III in Administration and/or a minimum of two years’ demonstrated administration experience
- Strong administration and coordination skills
- Excellent organisational skills with the ability to manage competing priorities
- Strong attention to detail and accurate record keeping
- A warm, professional and youth‑friendly face‑to‑face and telephone manner
- The ability to work independently and seek consultation when required
- Proficiency in Microsoft Office programs




- Experience using electronic customer record systems
- Strong communication and collaboration skills
- A commitment to delivering a high‑quality customer experience

Checks & Certifications

- Police Check / Criminal History Check
- Working with Children Check
- NDIS Worker Check
- Valid NSW Class C Driver Licence

What’s on Offer

- A genuine Administration Coordinator role with responsibilities extending beyond reception
- A varied role incorporating appointment scheduling, records, documentation, billing and GP clinic administration
- The opportunity to bring your administration expertise into a youth mental health environment
- Work alongside a multidisciplinary headspace team
- Meaningful work supporting positive experiences for young people, families and carers
- Not-for-profit salary packaging benefits
- Opportunities to participate in ongoing professional development and continuous improvement activities

A Protected and Inclusive Workplace

Pathway Talent is committed to supporting recruitment practices that prioritise the safety and wellbeing of children, young people, people with disability and the communities our clients serve.

In line with these commitments, appointments may be subject to relevant pre‑employment and safeguarding requirements, including background screening, qualification verification and role‑specific compliance checks.

Diversity & Inclusion

Pathway Talent is committed to supporting inclusive, diverse and culturally safe workplaces.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Ready to Make a Difference?

If you’re an experienced administrator who thrives on organisation, accuracy and coordination and you’re looking for an opportunity where you can take ownership of broader administrative responsibilities, we’d love to hear from you.

Bring your administration expertise to headspace Brookvale and support a service making a difference in the lives of young people and their families.

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📌 Mental Health Clinician, Acute Care Team - St George Mhs (Sydney)
🏢 the original
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