/n Love people, style and premium service? /n
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/n Join a growing luxury custom-suiting brand in its beautifully presented Williamstown showroom, where you'll work one-on-one with clients to create suits that look and feel exceptional./n
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/n This is a consultative customer-facing role - you'll meet clients who have already expressed an interest in custom suiting, understand what they're looking for, guide them through fabrics and design choices, and build a relationship that lasts well beyond the first appointment./n
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/n You don't need to be a tailor or custom-suiting expert. We're looking for someone naturally confident with people, commercially minded and passionate about creating an exceptional customer experience./n
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/n What you'll do/n /n
- Meet with clients for one-to-one custom-suiting consultations, understanding their style, occasion and needs
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- Guide clients through fabrics, colours, fits and design options to create a suit that's uniquely theirs
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- Build genuine relationships with grooms, wedding parties, professionals and business clients
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- Manage the customer journey from the initial consultation through measurements, orders, follow-ups and final fitting
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- Provide a polished, warm and memorable showroom experience without the hard-sell approach
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- Keep the showroom beautifully presented, including steaming garments, styling displays and presenting new stock
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- Work closely with the wider team and workshop to ensure every order is delivered to a high standard
/n Why you'll love it/n /n
- $65,000-$68,000 base salary + superannuation
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- Uncapped commission on top of your base, with a structure designed to be genuinely rewarding and achievable
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- Warm leads and booked appointments provided — no cold calling or chasing strangers
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- Join a growing luxury brand with a close-knit, down-to-earth team
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- Work from a beautiful Williamstown showroom, right by the bay
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- Tuesday to Saturday roster, with Sunday and Monday off
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- Closed on public holidays
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- Enjoy a Christmas to New Year break, a rarity in retail
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- Full training in the custom-suiting process and products provided
/n Who you are
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/n We're looking for someone who genuinely enjoys people./n
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/n You might come from luxury retail, fashion, bridal, jewellery, sales, customer service or another premium customer-facing environment. What matters most is your personality, presentation and ability to make clients feel comfortable and well looked after./n
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/n You'll ideally be:/n
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- Warm, confident and naturally personable
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- A robust communicator who enjoys getting to know different types of people
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- Commercially minded and motivated by achieving results
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- Passionate about fashion, style and premium products
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- Impeccably presented and comfortable working in a luxury environment
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- Organised and detail-oriented, particularly when managing customer orders and follow-ups
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- A reliable team player looking to build a long-term career
/n Experience in menswear, fashion or custom suiting would be highly regarded, but it isn't essential. If you're great with people and have the right attitude, we'll teach you the custom-suiting craft./n
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/n A driver's licence and access to a vehicle is required for occasional short trips to the nearby workshop./n
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/n Ready for a role tailored to you? If you're looking for a customer-facing role where you can combine people skills, style and sales — without the pressure of cold calling — we'd love to hear from you./n
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/n Apply now, or contact
[email protected] for a confidential conversation./n
📌 Customer Advisor | Luxury Custom Suiting (Melbourne)
🏢 Smaart Recruitment
📍 Melbourne