/n /n /n Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! /n We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Parramatta team on a full time basis! Why join Europcar?/n /n

- Competitive hourly rate + shift loadings + uncapped incentives

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- Boost your income with our performance-based incentive program

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- Six weeks’ employer-paid parental leave (in addition to government entitlements)

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- Ongoing training and career development opportunities

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- Global brand opportunities across AU/NZ and beyond /n
- Proudly ranked in the Top 30 of the 2025 GoodCompany Awards

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- Access same-day pay through our financial wellbeing partner

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- Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!) /n
- 24/7 wellbeing support via EAP and the Calm App /n /n Some of the key responsibilities include: /n /n
- Greet and assist customers in renting vehicles as based on their preferences and needs

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- Process rental agreements accurately and efficiently

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- Promote and upsell additional products and services /n
- Address customer inquires and concerns promptly and professionally, with a service first approach /n
- Achieve or exceed individual and team sales targets /n
- Inspect vehicles before and after rental periods, noting any damages

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- Maintain knowledge of current promotions, services, and products to assist with sales efforts

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- Build strong customer relationships to encourage repeat business and referrals

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- Detailing and cleaning vehicles to business quality standards

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- Refuel and transport vehicles /n To be considered, you should possess:/n /n
- Previous experience in sales, customer service or retail

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- Car rental experience is highly desirable

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- Excellent communication and interpersonal skills, with a customer-first mindset /n
- Confident using computer systems and technology /n
- Ability to work efficiently in a fast-paced, high-pressure environment

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- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays

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- Valid Australian driver's license with a clean driving record

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- Full working rights in Australia (current and ongoing) /n
- A positive, proactive and team-oriented attitude! /n /n About Europcar Mobility Group /n Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. /n “We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering straightforward, seamless, cutting-edge solutions that make mobility easy, enjoyable and increasingly eco-friendly. /n To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. /n Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental,



Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription. /n Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners). /n More info: www.europcar-mobility-group.com /n

/n /n Europcar Mobility Group /n /n Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. /n We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. /n /n Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. /n /n Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. /n More info at: www.europcar-mobility-group.com /n

📌 Customer Service Officer (Parramatta)
🏢 Europcar
📍 Parramatta