Automotive Aftermarket Parts Interpreter/Sales Assistant Automotive Aftermarket Parts Interpreter/Sales Assistant Permanent, Full Time Keysborough, VIC $65,000 plus Superannuation Altitude is seeking an Automotive Aftermarket Parts Interpreter/Sales Assistant to join a thriving auto parts distributor in Keysborough, VIC. This role combines phone based sales, customer support and relationship building, offering a excellent opportunity for a motivated professional who enjoys matching customers with the right parts and takes pride in achieving targets.
Key Responsibilities
- Respond to customer enquiries by phone and email, interpreting automotive parts requirements and converting calls into sales invoices
- Achieve monthly team and personal sales budgets, including phone conversion targets
- Manage warranty claims, customer returns and associated paperwork with accuracy
- Conduct customer visits under the guidance of the Sales Manager,
logging visit notes and meeting visit KPIs
- Follow up customer payments and support purchasing, cold calling and daily cash logs as required. Key Requirements
- Relevant experience in automotive aftercare sales or a similar role in any industry
- Strong knowledge of automotive and vehicle parts, with the ability to interpret parts requirements accurately
- Exceptional customer service focus across all channels: written, phone and face to face
- Sound understanding of sales over the phone, with excellent attention to detail and written skills
- Professional, confident and positive approach with a willingness to learn. Altitude is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture, thought, and work arrangements.