About Crescent Care Foundation

Crescent Care Foundation (ABN 37 656 537 370) is an NDIS-registered, ACNC-registered not-for-profit organisation based in South Western Sydney. We are committed to delivering high-quality, person-centred disability support services to participants with complex and high-intensity needs. We hold registration across a range of NDIS support categories, including Specialist Support Coordination and high-intensity daily activities.

We are currently seeking an experienced and highly qualified Female Support Worker to provide tailored, participant-centred support to one of our valued participants based in Annandale.

About the Role

This is a specialised support worker position for a single participant – Brigitte, a 54-year-old woman living with multiple complex psychosocial and mental health diagnoses, including:

- Schizophrenia
- Bipolar Disorder
- Post-Traumatic Stress Disorder (PTSD)
- Anxiety Disorder
- Depression
- Multiple comorbid psychosocial conditions

The successful applicant will provide regular, structured support to assist Brigitte with her daily living activities, community participation, and overall wellbeing. The participant requires a calm, consistent, and professional support presence from someone who deeply understands the nature of complex mental health conditions.

Key Responsibilities

- Provide consistent, structured, and participant-focused daily living support
- Assist with personal care, domestic tasks, and community access as outlined in the support plan
- Implement strategies aligned with the participant's NDIS plan, support plan, and any relevant behaviour support plan
- Maintain explicit and accurate shift notes,



incident reports, and daily documentation
- Communicate regularly and professionally with the Support Coordinator
- Support the participant to build independence, confidence, and daily living skills
- Respond calmly and appropriately during periods of mental health distress
- Uphold the participant's dignity, privacy, and rights at all times
- Attend team meetings and mandatory training as required

Essential Requirements

Gender

- Female – this is a genuine occupational requirement under the Anti-Discrimination Act 1977 (NSW) in light of the participant's personal circumstances, diagnosis, and expressed preferences

Experience

- Minimum 1 year of demonstrated experience supporting individuals with complex psychosocial and/or mental health conditions
- Specific experience with schizophrenia, bipolar disorder, PTSD, anxiety, and/or depression highly regarded
- Demonstrated experience maintaining professional boundaries in a support worker or healthcare context
- Experience working within NDIS-funded supports preferred

English Language Proficiency – Non-Negotiable Excellent and fluent English communication is a strict requirement of this position.

The successful candidate must demonstrate:

- Excellent spoken English – clear, articulate, and easy to understand




- Solid written English – ability to write accurate, professional shift notes and reports
- Strong reading comprehension – ability to read and understand support plans, behaviour support plans, and NDIS documentation

Applicants whose English communication does not meet this standard will not be considered, regardless of other qualifications. Qualifications & Compliance

- Certificate III or IV in Individual Support, Mental Health, Community Services, or a related discipline (minimum)
- Current NDIS Worker Screening Check (or willingness to obtain prior to commencement)
- Current Working with Children Check (WWC)
- Current First Aid Certificate (HLTAID011) and CPR
- Valid Australian driver's licence and reliable insured vehicle
- Current COVID-19 vaccination in accordance with NSW Health guidelines
- Right to work in Australia

Desirable Attributes

- Mature-aged applicant, preferably 45 years of age or older
- Lived understanding or professional exposure to the complexities of psychosocial disability
- Additional training in trauma-informed care, mental health first aid, or de-escalation
- Experience working under a Behaviour Support Plan
- Familiarity with NDIS Quality and Safeguards Commission standards
- Stable, consistent, and reliable availability

Please send your application to: Email: [email protected]

Subject Line: Female Support Worker – Annandale

Applications Close: Rolling basis – apply immediately as the position may be filled prior to a set closing date

Pay: $35.00 – $45.00 per hour

Work Location: In person

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