Pindara Private Hospital | Benowa, Gold Coast QLD

Are you a passionate food services professional with strong leadership skills and a commitment to delivering outstanding customer service?

Pindara Private Hospital is seeking an enthusiastic and motivated Food Services Team Leader to join our team. This is an exciting opportunity for an experienced hospitality or food services skilled to lead and support a dedicated team, ensuring patients, visitors and staff receive a high-quality food service experience.

Working in a dynamic healthcare environment, you will play an key role in the day-to-day coordination of food services, leading by example and ensuring our service standards, food safety requirements and patient experience expectations are consistently achieved. Training will be provided to the successful candidate to ensure they excel in the role!

About the Role

As a Food Services Team Leader, you will oversee the daily operations of the food services team, providing hands-on leadership, guidance and support to ensure an efficient, safe and customer-focused service.

Your key responsibilities will include:

- Provide day-to-day leadership, supervision and support to the food services team
- Coordinate daily food service operations to ensure meals and refreshments are delivered efficiently and on time
- Promote a positive, customer-focused culture, ensuring patients, visitors and staff receive friendly and professional service
- Support team members through coaching, training, performance feedback and ongoing development
- Assist with staff rostering, allocation of duties and management of daily operational requirements
- Monitor food quality, presentation and service standards, ensuring patient dietary requirements are met
- Ensure compliance with food safety legislation, hygiene standards, infection prevention and control requirements
- Work collaboratively with clinical teams,



catering staff and other hospital departments to support a seamless patient experience
- Identify opportunities to improve processes, service delivery and operational efficiency
- Assist with resolving customer concerns and service issues in a professional and timely manner

About You You thrive in a fast-paced environment and understand the importance of delivering quality food services.

To be successful in this role, you will also bring:

- Minimum 2 years' food service, hospitality or catering experience
- Previous experience in a team leadership or supervisory role is desirable but not essential
- Ability to lead, motivate and support a diverse team
- A strong customer service focus and a genuine passion for delivering an excellent experience
- Knowledge of food safety standards, food handling practices and workplace health and safety requirements
- Strong organisational and time management skills, with the ability to prioritise competing operational demands
- Excellent communication and interpersonal skills
- A proactive approach to problem-solving and continuous improvement
- The ability to work collaboratively and build positive relationships with a broad range of stakeholders
- Flexibility and the ability to work across a varied operational environment

If you are an experienced hospitality or food services professional looking for an opportunity to lead a team and make a positive impact in a healthcare environment, we would love to hear from you!

Additional Information

- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require proof of immunisation against infectious diseases.

Apply Now All applications must be lodged online.

Applications close: 6th December 2026

Reference number: JR117441

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

📌 Food Services Team Leader (Benowa)
🏢 Pindara Private Hospital Ramsay Health
📍 Benowa