Location:
South Yarra, onsite Part-time: 4 set days per week Reporting to: Experience Team Lead We’re looking for a Technology Specialist to take ownership of the technology, systems and technical problem-solving that keeps ANGRYchair running. This is not a traditional IT support role. We’re looking for someone who is naturally good with technology, loves solving problems, can work things out quickly, and is comfortable taking responsibility for things they may not have seen before. You do not need to know everything already. You do need to be the kind of person who can look at a problem, investigate it, use ChatGPT or Claude, Google it, read documentation, test a few things, call one of our external specialists if needed, and keep going until the problem is resolved. One day you might be troubleshooting why an editor’s Mac is running slowly. The next you might be researching replacement computers, improving the way our website gets updated, reviewing how we use AI safely, working through a HubSpot problem, checking our password and access setup, improving our LTO archive process, or coordinating with our external IT provider. The big goal is simple: make sure our team can work effectively and technical problems don’t need to become the Founder's problems. You’ll sit within our Experience Team, reporting to our Experience Team Lead, and work closely with our Data & Automation Engineer, who focuses more deeply on coding, integrations and automation. What you’ll own Technology and problem-solving You’ll become the first person the team turns to when something technological isn’t working properly. That might include:
- Troubleshooting Macs, monitors, printers, peripherals and everyday software issues
- Investigating hardware or performance problems affecting our editors and creative team




- Researching new computers, equipment and software
- Helping determine when technology should be repaired, upgraded, replaced or retired
- Coordinating with external IT providers such as CompNow and other technical specialists
- Identifying recurring problems and finding ways to stop them happening again You won’t need to personally solve every technical issue. You will need to own the outcome, rather than simply passing problems on. Business systems You’ll help take ownership of the platforms and systems we use to run the business. This will include developing a strong understanding of systems such as:
- HubSpot
- Google Workspace
- Airtable
- Notion
- WordPress
- Frame.io
- Vimeo
- Our internal forms, tools and SaaS platforms You’ll help keep these systems organised, usable and working together properly. You’ll also look for bottlenecks and opportunities to improve how we use them. For example, if publishing a blog is taking too long, your job isn’t simply to upload the blog. Your job is to understand why it is taking too long and improve the process. Systems improvement and automation You’ll work closely with our Data & Automation Engineer to improve the way ANGRYchair operates. You'll need to be able to understand a workflow, identify where things are going wrong or wasting time, and work out what a better process could look like. Where deeper coding, APIs or automation are required,



you'll build the solution together using tools such as n8n, Zapier, Snowflake and BigQuery. You’ll often be responsible for defining the problem, understanding the business need and making sure the final solution actually works for the team. Cybersecurity and access You’ll help ensure ANGRYchair uses technology safely and sensibly. This may include:
- Password management
- Passkeys and multi-factor authentication
- Account permissions and access
- User onboarding and offboarding
- Device security
- SaaS access
- AI security and data handling
- Backup procedures
- Vendor access
- General cybersecurity hygiene You are not expected to be a cybersecurity expert. You are expected to recognise when something needs deeper expertise, research the issue and engage the right external specialist where required. AI and emerging technology AI is becoming an increasingly important part of how we work. You’ll help ANGRYchair understand how to use AI tools effectively and safely. This could include:
- Evaluating new AI tools
- Helping establish safe and practical AI policies
- Understanding privacy, security and data risks
- Helping team members use AI more effectively
- Identifying repetitive work that technology could improve
- Working with our Data & Automation Engineer on AI-enabled workflows
- Keeping across relevant technology changes without chasing every shiny current thing We’re particularly interested in someone who already uses tools such as ChatGPT or Claude as part of the way they research, learn and solve problems. Media technology, storage and archive Video Production comes with some specialised technology requirements. Over time, you’ll develop a strong understanding of how our

📌 Technical Specialist (Melbourne)
🏢 ANGRYchair
📍 Melbourne