General Maintenance & Janitorial Team Member

Are you hands-on, practical and the type of person who sees something that needs fixing and gets it done? Are you looking for part-time or full time work in an incredibly unique environment where no two days are quite the same?

We’ve been looking for you.

At Ripley’s, creating an outstanding guest experience is our highest priority. Whether a guest spends two minutes in our lobby or two hours exploring our attractions, we want every part of their visit to be memorable.

A big part of delivering that experience happens behind the scenes.

We’re looking for a hardworking, reliable and hands-on person to support the general maintenance, presentation and janitorial needs of our attractions.

This role would suit someone who has previous experience in maintenance, facilities, handyman, janitorial or a similar hands-on role and enjoys troubleshooting, fixing things and taking ownership of their work.

You’ll need to be comfortable working independently and using your initiative, while also being a great team player who communicates well and works closely with our leadership and attractions teams.

What You’ll Be Doing

Your day-to-day responsibilities will include:

- General maintenance of attractions, interactive exhibits and displays
- Detailed cleaning, dusting, wiping surfaces and spot/stain removal
- Wall repairs, patching and paint touch-ups
- Completing opening and beginning-of-day operational procedures
- Glass and display cleaning
- Inspecting lighting and completing basic globe or lighting changes




- Identifying maintenance issues and taking initiative to resolve them
- Assisting with facility upgrades, repairs and improvement projects
- Basic troubleshooting of interactive exhibits and equipment
- Developing an understanding of the IT and technical systems that support our attractions
- Working independently to complete routine maintenance tasks and projects
- Working alongside our leadership and attractions teams to keep the venue looking and operating at its best

What We’re Looking For

Ideally, you’ll have:
- Previous experience in a maintenance, facilities, handyman, janitorial, technical or similar hands-on role
- Strong practical skills and confidence using tools and completing basic repairs
- The ability to work independently, manage your time and take ownership of tasks
- The ability to work collaboratively as part of a wider team
- A proactive mindset and the ability to identify jobs that need attention without always needing to be asked
- Good problem-solving and troubleshooting skills
- Strong communication skills and a reliable work ethic
- Great attention to detail and pride in the presentation of your workplace

A trade background would be highly regarded,



and relevant licences or qualifications would be advantageous, but they are not essential. Experience in any of the following would also be beneficial:
- Audio/visual installation
- Arcade game or interactive equipment repair
- Basic electrical or lighting maintenance
- Computer construction or maintenance
- Learning and troubleshooting new software or technology
- General building, painting or repair work

Most Importantly...

We’re looking for a doer. Someone who is practical, takes pride in their work and is willing to roll up their sleeves and get involved.

You don’t need to know how to fix absolutely everything from day one, but you should come with relevant hands-on experience, an open mind, a willingness to learn and the confidence to give things a go.

You'll be trusted to work independently, but you'll never be working in isolation. This position works closely with our leadership and attractions teams to make sure our attractions are safe, presentable and ready to welcome our guests every day.

If you’re the kind of person who enjoys fixing things, solving problems and seeing the results of your work, we’d love to hear from you.

Ideal Working Hours

Tuesday to Saturday: approximately 7:00 am to 3:00 pm We are also open to discussing a four-day roster, Wednesday to Saturday, depending on the right candidate and operational requirements.

Further Questions or Enquiries

Email: [email protected] Phone: [07 55 920 040](tel:07 55 920 040)

📌 General Maintenance and Janitorial services (Surfers Paradise)
🏢 Ripley's Believe It or Not
📍 Surfers Paradise