08 Nov
|
Bellroy
|
Melbourne
Bellroy is seeking a Customer Service Manager to elevate support standards across channels and teams in Melbourne. You will design quality checks, coach leaders, and lead escalation handling with a focus on learning and consistency, while coordinating global teams under the Customer Support Director. You’ll run QA processes, deliver training, and publish a regular update newsletter to keep everyone aligned with brand and process changes. Hybrid work is available.
📌 Customer Experience (Melbourne)
🏢 Bellroy
📍 Melbourne