Rugby World Cup Australia (RWCA) is looking for a Stakeholder Ticketing Lead to play a pivotal role in the Men’s Rugby World Cup 2027 ticketing programme.

The Role

Based in the Sydney office, you will oversee B2B stakeholder ticket sales and the end-to-end ticketing experience for stakeholders in Australia and internationally.

You will manage a small team, oversee operations on a bespoke ticketing system and act as the main contact for high-value stakeholders, working closely with Ticketmaster, Finance and internal teams.

Key Responsibilities

- Lead the B2B stakeholder ticket sales programme across all phases
- Manage and develop two Stakeholder Ticketing Coordinators
- Prepare forecasts, sales analysis and stakeholder reporting for senior management
- Oversee stakeholder payment tracking and reconciliation
- Act as primary escalation point and deliver stakeholder communications, guides and training
- Oversee the Client Ticket Portal, quota management, seat allocations and ticket distribution

About You





- 3 years’ experience in ticketing operations or large‑scale event programmes, with robust knowledge of ticketing systems
- Exceptional stakeholder management and communication skills
- Experience supporting or managing team members
- Excellent organisation and attention to detail
- Comfortable with data, systems and financial processes such as reconciliation
- Flexibility to work evenings, weekends and event periods

Key Details

- Location: Sydney CBD, Australia
- Contract: Full-time fixed‑term contract, January 2027 to November 2027
- Applications should also include a portfolio
- Hybrid working (four days a week in the office), moving to full‑time in the office as the tournament approaches
- Applicants must be able to obtain their own unlimited working rights in Australia
- Applications: CV (maximum three pages); a two‑stage interview process will take place in the Sydney office
- Closing date: 17 November 2026

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📌 Stakeholder Ticketing Lead (Men’s RWC 2027) (Sydney)
🏢 Rugby World Cup Australia
📍 Sydney