The Clinic Receptionist is responsible for providing a skilled, welcoming and efficient front-of-house experience for all clients, practitioners and visitors. The role involves managing reception, phones, emails, appointments, client communication and day-to-day clinic operations to ensure the clinic runs smoothly.

Key responsibilities
Welcome and greet clients in a friendly and professional manner Manage the reception desk and maintain a clean, organised and welcoming reception area Check clients in and out of appointments Assist clients with general enquiries, bookings, payments and appointment information Answer incoming phone calls promptly and professionally Manage general reception and clinic email enquiries Book,



reschedule and cancel client appointments Manage practitioner calendars and appointment availability Assist with new client registrations and ensure client information is accurately recorded Maintain client confidentiality and handle personal information appropriately About you Excellent communication and customer service skills Friendly, professional and approachable manner Strong organisational and time-management skills Ability to multitask in a busy clinical environment Strong attention to detail Reliable, punctual and proactive Comfortable using computers, email and clinic management software Ability to maintain confidentiality and handle sensitive client information appropriately Willingness to assist with general clinic duties outside of reception when required

📌 Receptionist at Health Clinic (Bullatale)
🏢 Health Space Clinics
📍 Bullatale