- Part-time opportunity – 72 hours per fortnight (Monday to Friday)
- Casual employment will also be considered
About the Practice Murdoch Ophthalmology Eye Specialist is a modern private ophthalmology practice located within SJOG Wexford Medical Centre. We are committed to delivering high-quality patient care in a professional and supportive environment.
About the Role
This is a front-facing position where you will be the first point of contact for our patients. You will play a key role in ensuring the smooth day-to-day running of the clinic while providing exceptional customer service.
Key Responsibilities
- Greeting patients and visitors in a warm, courteous and professional manner
- Appointment bookings, rescheduling and enquiries
- Answering and directing phone calls
- Maintaining accurate patient records and referrals
- Billing, invoicing and daily reconciliations
- Preparing,
scanning and filing documents
- Sending appointment reminders and correspondence
- Liaising with doctors, clinical staff and external providers
- General administrative and clerical duties
About You
- Excellent communication and interpersonal skills
- Professional and friendly manner
- Strong attention to detail and organisational skills
- Ability to multitask in a quick-paced environment
- Confident phone manner
- Reliable, punctual and well-presented
- Ability to work both independently and in a team
- Understanding of patient confidentiality
Previous medical reception and Genie software experience is desirable.
What We Offer
- Annual Leave loading
- Full training and ongoing support
- Supportive and friendly team environment
- Work-life balance
- Modern consulting rooms