My client is looking for an experienced broker/handler to join the team.
Some of the responsibilities include:
- Providing assistance and support to several Account Executives
- Being responsible for servicing a portfolio of Key Clients
- General administration including Renewals, Mid-term adjustments, MID updating, extensions to covers, Invoicing, declarations and handling client queries
- Issuing of policy documentation and certificates to clients
- Processing Invoices on Acturis Database & issuing to clients along with support documentation – Renewal/MTA/Declarations
- Diary Management using Acturis Database
- Creating pre-renewal financial forms
- Updating of Excel Spreadsheets (renewal spreadsheet)
- Quality control and ensuring high standards of customer service
- Checking and issuing documentation to clients
- Building relationships with new and existing clients.
Skills, knowledge and Qualifications
- Minimum of 3 years' commercial insurance experience
- Valuable understanding of the commercial insurance market
- Comprehensive knowledge of commercial insurance products
- Fluency and confidence in dealing with customers over the phone and face-to-face
- Ability and flexibility to work as part of a team
- Ability to negotiate with insurers